web portal problem

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cnyn2018
Posts: 9
Joined: 24 May 2018, 11:37

web portal problem

Post by cnyn2018 » 10 Oct 2018, 09:28

I have two set-top boxes, (s412 and s605), but the portal has the same problem!
After the set-top box is running for a few minutes (watching TV through WEB PORTAL), the set-top box displays a black screen and time. After I switched the TV show using the remote control (CH+ /-), it worked fine. After a while, the black screen is displayed again, so it appears repeatedly. This has seriously affected my mood to watch TV. My server vendor says other customers don't have this problem. I tested it with my friend's MAG323, there is no such problem! How to set it up to solve this problem?
best regards
:(

TMC
Администратор
Posts: 925
Joined: 16 Jan 2014, 13:34

Re: web portal problem

Post by TMC » 10 Oct 2018, 12:19

It is Stalker's Screensaver.
I supposed that could be disabled with some portal settings.

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