There is something wrong with your help desk page

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Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

There is something wrong with your help desk page

Post by Sopor » 03 Jul 2024, 01:11

When i wanted to submit a new ticket on your help desk page i can't type any messages, but for me to send it, it require me to type something in the message field that doesn't exists "The message field is required." :cry:

It is not really a support case, but i have been helping you with other things and i then usually email it to you. If i send an email now it seems to point me to this new help desk page that i can't type any messages on.

How do i contact the support?

ftor
Posts: 1053
Joined: 12 May 2020, 09:22

Re: There is something wrong with your help desk page

Post by ftor » 11 Jul 2024, 15:55

Hello,

try this address https://helpdesk.tvip.tv

Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

Re: There is something wrong with your help desk page

Post by Sopor » 18 Jul 2024, 22:22

That was the address i was using.

After registration the field to type the issue in (it is not an issue in my case as i wrote above) is grayed out.

If they don't want my help anymore there is nothing i can do about it 🙁

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