The new remote control - OSD menu will not close itself

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Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

The new remote control - OSD menu will not close itself

Post by Sopor » 03 Aug 2023, 22:15

The new remote control has a menu that will show up on the screen when you press the FN button.

The problem is that it never disappears from the screen (at least not after 15 minutes). People with OLED can easy get burn-ins if this OSD menu is on for several hours.

Who will leave the menu open? It can easy happen by mistake.

The menu should automatically close itself after 30-60 seconds if no button has been pressed, but as long as you press a button it should stay open.

ftor
Posts: 1053
Joined: 12 May 2020, 09:22

Re: The new remote control - OSD menu will not close itself

Post by ftor » 07 Aug 2023, 11:58

Hello,

It's a good idea, i will discuss it with R&D department.

ftor
Posts: 1053
Joined: 12 May 2020, 09:22

Re: The new remote control - OSD menu will not close itself

Post by ftor » 08 Aug 2023, 10:49

We have applied some fixes for the future version, that would resolve your issue.

Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

Re: The new remote control - OSD menu will not close itself

Post by Sopor » 15 Aug 2023, 21:48

That sounds great 👍

sakis.kom
Posts: 18
Joined: 30 Mar 2023, 17:15

Re: The new remote control - OSD menu will not close itself

Post by sakis.kom » 15 Sep 2023, 04:22

Sopor wrote:
03 Aug 2023, 22:15
Who will leave the menu open? It can easy happen by mistake.

The menu should automatically close itself after 30-60 seconds if no button has been pressed, but as long as you press a button it should stay open.
The solution will be to press a button to close that menu and no to close automatically after X seconds. :shock:

Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

Re: The new remote control - OSD menu will not close itself

Post by Sopor » 16 Sep 2023, 01:42

According to the latest beta it should close after a while, but i haven't tested it yet.

Code: Select all

5.0.74 (14.08.2023) beta

    new: Next gen. IR remote help window would disappear after timeout

Sopor
Posts: 96
Joined: 08 Mar 2019, 03:02

Re: The new remote control - OSD menu will not close itself

Post by Sopor » 17 Sep 2023, 01:31

I have now tested it and it will now close the menu after 30 seconds. The timeout could have been longer, but at least it will now close it automatically.

ftor
Posts: 1053
Joined: 12 May 2020, 09:22

Re: The new remote control - OSD menu will not close itself

Post by ftor » 18 Sep 2023, 10:41

Sopor wrote:
17 Sep 2023, 01:31
I have now tested it and it will now close the menu after 30 seconds. The timeout could have been longer, but at least it will now close it automatically.
Nice!
We listen to our users to improve our devices.

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